1. What is the difference between my current credit
card terminal and the EASY PAY software?
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The
EASY PAY software does all the things your current
credit card terminal does PLUS:
Stores patient credit card "signatures-on-file"
for future recall and processing of patient payments
Produces the Visa and MasterCard, American Express
and Discover card receipts
Automatically processes recurring or monthly credit
card payments
Reports transactions processed
On-line inquiry |
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| 2.
Will the money from credit card transactions still
be deposited in my local bank? |
| Yes. Your local
depository bank relationship does not change. |
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| 3.
How do I get support for the EASY PAY software?
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| Support is provided
by EASY PAY Solutions, Inc., the originator of the
software. |
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| 4.
What kind of training materials will I get? |
| You will get a complete
documentation manual and a 30-minute telephone training
session scheduled at your convenience. Additional
telephone training is FREE as you add new staff
or need a refresher. |
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| 5.
How do I "swipe" credit cards into the
computer? |
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Along with the EASY PAY software, we provide a swipe
device for your computer. The swipe device comes
with a double adapter so you can simultaneously
plug your keyboard and swipe device into where the
keyboard plugs in today. You don't need any special
equipment except the swipe device and adapter we
provide. |
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| 6.
Is EASY PAY legal? |
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Absolutely. Visa invented EASY PAY and MasterCard
later adopted it. Visa and MasterCard's rules specifically
allow healthcare providers to accept patient "signature-on-file"
credit card transactions. it. |
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| 7.
Can I use the software for American Express, MasterCard,
and Discover cards too? |
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Just like your existing credit card terminal, the
EASY PAY software will work with all major brands
of credit cards, as long as you complete the proper
application process for each of the credit cards
you want to accept. You should keep in mind, however,
that EASY PAY transactions (i.e, "signature-on-file"
and recurring payment transactions) are only legal
with Visa and MasterCard. |
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| 8.
What operating systems does the software run on?
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The EASY PAY software will run under Windows 98,
Windows ME, Windows NT, Windows 2000 or Windows
XP. It is not available for other operating systems.
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| 9.
Can I accept debit cards? |
| Yes...any debit card with the Visa or MasterCard logo (which is virtually all
debit cards) can be used with the EASY PAY software.
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| 10.
When does the money appear in my bank account? |
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Within 2 business days of when you settle the credit
card transaction. |
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